Shipping policy

At Flex Vault, we aim to deliver your fitness products quickly and safely.

✔ Delivery Time
Orders are delivered within 3–7 working days depending on your city and courier service.

✔ Shipping Charges
Standard shipping rates apply. Free shipping may be available during special promotions.

✔ Order Processing
All orders are processed within 24–48 hours. Orders placed on weekends or holidays are processed the next business day.

✔ Cash on Delivery (COD)
COD is available nationwide. Please ensure your number is active for courier confirmation.

✔ Tracking Your Order
Once your order is shipped, you will receive a tracking number via SMS or email.

✔ Delays
Delivery delays may occur due to weather, public holidays, or courier issues. These are outside our control.

✔ Wrong Address / Unreachable Number
Orders may be canceled or delayed if the provided address or contact number is incorrect.

✔ Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 48 hours for assistance.

✔ Contact Us
For shipping-related questions, email us at support@flexvault.com or WhatsApp our support team.